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Authors: Arne Beckhaus 1 ; Lars M. Karg 1 ; Christian A. Graf 2 ; Michael Grottke 3 and Dirk Neumann 4

Affiliations: 1 SAP Research Darmstadt, Germany ; 2 University of Erlangen-Nuremberg, Germany ; 3 imbus AG; University of Erlangen-Nuremberg, Germany ; 4 University of Freiburg, Germany

Keyword(s): Software process improvement, Decision support, Software quality assurance, COQUALMO.

Related Ontology Subjects/Areas/Topics: Enterprise Software Technologies ; Software Economics ; Software Engineering ; Software Engineering Methods and Techniques ; Software Testing and Maintenance

Abstract: Quality assurance has always been a major concern for software engineers. While a lot of work has been devoted to technical quality assurance aspects, its economics have rarely been addressed. This is remarkable in the light of the current endeavor of the software industry to learn from more mature industries and to adapt their ‘lean’ and process improvement philosophies. We advance this debate by proposing a decision support scheme. It facilitates the selection and prioritization of quality assurance activities for improvement initiatives. The prioritizing order is based on the expected quality gains in terms of reduced number of defects in the software product. Our scheme supports managers in their decision process, as shown in three industrial case studies. It can be instantiated with low data-collection effort because it makes use of calibration data and model characteristics of COQUALMO.

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Paper citation in several formats:
Beckhaus, A.; M. Karg, L.; A. Graf, C.; Grottke, M. and Neumann, D. (2009). PRIORITIZATION OF SOFTWARE PROCESS IMPROVEMENTS - A COQUALMO-based Case Study and Derived Decision Support Scheme. In Proceedings of the 4th International Conference on Software and Data Technologies - Volume 1: ICSOFT; ISBN 978-989-674-009-2; ISSN 2184-2833, SciTePress, pages 139-144. DOI: 10.5220/0002243801390144

@conference{icsoft09,
author={Arne Beckhaus. and Lars {M. Karg}. and Christian {A. Graf}. and Michael Grottke. and Dirk Neumann.},
title={PRIORITIZATION OF SOFTWARE PROCESS IMPROVEMENTS - A COQUALMO-based Case Study and Derived Decision Support Scheme},
booktitle={Proceedings of the 4th International Conference on Software and Data Technologies - Volume 1: ICSOFT},
year={2009},
pages={139-144},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002243801390144},
isbn={978-989-674-009-2},
issn={2184-2833},
}

TY - CONF

JO - Proceedings of the 4th International Conference on Software and Data Technologies - Volume 1: ICSOFT
TI - PRIORITIZATION OF SOFTWARE PROCESS IMPROVEMENTS - A COQUALMO-based Case Study and Derived Decision Support Scheme
SN - 978-989-674-009-2
IS - 2184-2833
AU - Beckhaus, A.
AU - M. Karg, L.
AU - A. Graf, C.
AU - Grottke, M.
AU - Neumann, D.
PY - 2009
SP - 139
EP - 144
DO - 10.5220/0002243801390144
PB - SciTePress

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