Authors:
Carmen Rearte
1
;
Hernan Castillo
1
and
Mabel Sosa
2
Affiliations:
1
Facultad de Ciencias Exactas y Tecnologías and Universidad Nacional de Santiago del Estero, Argentina
;
2
Instituto de Investigaciones en Informática y Sistemas de Información and Universidad Nacional de Santiago del Estero, Argentina
Keyword(s):
Distributed Cognition Approach, Interactions, Knowledge Management.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Social Networks and the Psychological Dimension
;
Symbolic Systems
Abstract:
In the field of Computer Supported Collaborative Work and Knowledge Management supported by computer, the cognitive and sociological dimensions can not be neglected in the accessing analysis of their designs. The material and social environment models the cognitive processes since the vast majority of them are mediated by interaction with other agents and other artefacts. Following these premises, in this work, a methodological framework for the analysis of the interaction between agents in a socio-technical system is applied, based on the approach of distributed cognition, oriented to the knowledge management, in an academic context at the upper university level. In particular, the analysis focuses on the interactions of cognitive agents, that occur during the cycle of knowledge management (activities of using, creating, distributing and sharing knowledge), and on how coordination, communication and collaboration is affected, which are key aspects of group work. From the problems de
tected in the interactions, changes are proposed in the design of the interface of the artefacts, where the interactions between agents in the cognitive system are reflected.
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