Authors:
Erja Mustonen-Ollila
1
;
Jukka Heikkonen
2
and
Philip Powell
3
Affiliations:
1
Lappeenranta University of Technology, Finland
;
2
Joint Research Center, Italy
;
3
University of London, United Kingdom
Keyword(s):
Information Systems, Process Innovation, IS Development, Decision Making, Longitudinal Case Study, Dependency.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Clustering and Classification Methods
;
Knowledge Discovery and Information Retrieval
;
Knowledge-Based Systems
;
Software Development
;
Symbolic Systems
;
Visual Data Mining and Data Visualization
Abstract:
Information system process innovation (ISPI) describes new ways of developing, implementing, and maintaining information systems. This paper investigates ISPI decisions in three organisations over four development generations. The analysis reveals dependencies between the actors and factors in the decision processes; it shows how the actors employ different combinations of factors, and how the factors influence the actors’ decision making. Self-Organizing Map clustering demonstrates that in the three organisations, the combinations of ISPI and actors vary over time, and these variations may be partly explained by power dependency between the organisations. The dependencies identified here are novel. The actors and factors found in past research are validated, and the dependencies between the actors and factors enhance confidence in the validity of the concepts and dependencies, as well as in expanding and emerging theory.