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Authors: Roberto Pereira 1 ; M. Cecilia C. Baranauskas 1 and Sergio Roberto P. da Silva 2

Affiliations: 1 State University of Campinas, Brazil ; 2 State University of Maringá, Brazil

Keyword(s): Social Software, Collaborative Systems, Social Software Design.

Related Ontology Subjects/Areas/Topics: Design Methodology and Cognitive Factors in Design ; Enterprise Information Systems ; Functional and Non-Functional Requirements ; Human Factors ; Human-Computer Interaction ; Internet HCI: Web Interfaces and Usability ; Physiological Computing Systems ; User Needs

Abstract: The possibility of developing more interactive and innovative applications led to an explosion in the amount of systems available on the web in which users interact with each other and have a primary role as producers of content—the so-called social software. Despite the popularity of such systems, few of them keep an effective participation of its users, promoting a continuous and productive interaction. This paper aims at starting a discussion about the factors that contribute for the success of certain systems in keeping their users attention while others fail. To achieve this goal, we present a discussion informed by a conceptual framework. To situate the discussion in a practical context, we illustrate with an analysis of a collaborative system for usability evaluation on the web.

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Paper citation in several formats:
Pereira, R.; Cecilia C. Baranauskas, M. and Roberto P. da Silva, S. (2010). A FRAMEWORK—INFORMED DISCUSSION ON SOCIAL SOFTWARE - Why Some Social Software Fail and Others do Not?. In Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 1: ICEIS; ISBN 978-989-8425-08-9; ISSN 2184-4992, SciTePress, pages 149-154. DOI: 10.5220/0002901401490154

@conference{iceis10,
author={Roberto Pereira. and M. {Cecilia C. Baranauskas}. and Sergio {Roberto P. da Silva}.},
title={A FRAMEWORK—INFORMED DISCUSSION ON SOCIAL SOFTWARE - Why Some Social Software Fail and Others do Not?},
booktitle={Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 1: ICEIS},
year={2010},
pages={149-154},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002901401490154},
isbn={978-989-8425-08-9},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 1: ICEIS
TI - A FRAMEWORK—INFORMED DISCUSSION ON SOCIAL SOFTWARE - Why Some Social Software Fail and Others do Not?
SN - 978-989-8425-08-9
IS - 2184-4992
AU - Pereira, R.
AU - Cecilia C. Baranauskas, M.
AU - Roberto P. da Silva, S.
PY - 2010
SP - 149
EP - 154
DO - 10.5220/0002901401490154
PB - SciTePress