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Authors: Jacilane Rabelo and Tayana Conte

Affiliation: Universidade Federal do Amazonas, Brazil

ISBN: 978-989-758-248-6

ISSN: 2184-4992

Keyword(s): Knowledge Management, Influencing Factor, Process, Software Organization.

Related Ontology Subjects/Areas/Topics: Biomedical Engineering ; Data Engineering ; Enterprise Information Systems ; Health Information Systems ; Information Systems Analysis and Specification ; Knowledge Management ; Ontologies and the Semantic Web ; Society, e-Business and e-Government ; Software Engineering ; Web Information Systems and Technologies

Abstract: Knowledge management has become a real need in the software industry. Knowledge management factors refer to management and organizational factors that need to be addressed effectively in order to increase the chances of a knowledge management successful implementation. Many organizations have questions about the approach they should take in their knowledge management initiatives. Literature studies have been conducted to identify the factors that affect the implementation of a knowledge management, but do not suggest knowledge management practices for organizations. A process named IFactor-km (influencing factors on knowledge management) was created to address these needs. The goal of this process is to support knowledge management initiatives and to suggest knowledge management practices for software organizations considering the following influencing factors: people, leadership and culture. The IFactor-KM supports software organizations by: a) identifying the knowledge management ob jectives; b) checking how tacit knowledge is shared; c) showing the knowledge experts; d) understanding leadership and people aspects; e) characterizing the organizational culture profile; and f) suggesting knowledge management practices. The process is composed of: i) a procedure detailing the steps of the process; and ii) a set of artifacts detailing how to use the process and examples of completed artifacts to facilitate the use of the process. (More)

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Paper citation in several formats:
Rabelo, J. and Conte, T. (2017). IFactor-KM: A Process for Supporting Knowledge Management Initiatives in Software Organizations Considering Influencing Factors.In Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-248-6, ISSN 2184-4992, pages 166-177. DOI: 10.5220/0006360701660177

@conference{iceis17,
author={Jacilane Rabelo. and Tayana Conte.},
title={IFactor-KM: A Process for Supporting Knowledge Management Initiatives in Software Organizations Considering Influencing Factors},
booktitle={Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2017},
pages={166-177},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006360701660177},
isbn={978-989-758-248-6},
}

TY - CONF

JO - Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - IFactor-KM: A Process for Supporting Knowledge Management Initiatives in Software Organizations Considering Influencing Factors
SN - 978-989-758-248-6
AU - Rabelo, J.
AU - Conte, T.
PY - 2017
SP - 166
EP - 177
DO - 10.5220/0006360701660177

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