Authors:
Layal Mohtar
and
Nabil Georges Badr
Affiliation:
Higher Institute of Public Health, Saint Joseph University, Beirut, Lebanon
Keyword(s):
Health Care, Quadruple Aim, Covid Pandemic, Scoping Review, Healthcare Services, Health System Performance.
Abstract:
Delve into the 21st century to welcome telehealth! It has taken so long coming, only to be accelerated by the COVID -19 pandemic. With the advent of telehealth solutions, healthcare systems are on the edge of the biggest gush in activity in over a century. In this paper, we look for evidence in the literature that treats the disruption introduced by Telehealth diffusion and the resulting, long awaited, contribution to optimizing health system performance. In our paper, we attempt to use the scoping review to detect evidence to answer this question. We performed a search up to April of 2021. Data were extracted on general study characteristics, clinical domain, technology, setting, category of outcome, and results. We then concluded with a synthesis of the information and call to action. We then coded the findings through the lens of the quadruple aim, provided reflections from the scoping review to inform how telehealth can be a dynamic element of system resilience. Though faced with
unintended consequences, telehealth promises to be a viable alternative to in-person care, optimizing health system performance especially in times of constrained resources during a pandemic.
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