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Authors: Gerardo Gómez 1 ; Esther de Torres 1 ; Javier Lorca 2 ; Raquel García 2 ; Quiliano Pérez 2 and Estefanía Arias 2

Affiliations: 1 University of Malaga, Spain ; 2 Telefonica I+D, Spain

ISBN: 978-989-8565-25-9

Keyword(s): Quality of Experience, MOS, Performance Evaluation, Quality of Service.

Related Ontology Subjects/Areas/Topics: Cloud Computing ; Collaboration and e-Services ; Data Engineering ; e-Business ; Enterprise Information Systems ; Mobile Software and Services ; Modeling, Algorithms, and Performance Evaluation ; Ontologies and the Semantic Web ; Performance Analysis of Wireless Networks ; Sensor, Mesh and Ad Hoc Communications and Networks ; Services Science ; Software Agents and Internet Computing ; Software Engineering ; Software Engineering Methods and Techniques ; Telecommunications ; Web Services ; Wireless and Mobile Technologies ; Wireless Information Networks and Systems ; Wireless Multimedia

Abstract: This paper presents an end-to-end service performance evaluation method that is able to estimate both the Quality of Service (QoS) and Quality of Experience (QoE) associated to different data services over cellular networks. A set of performance indicators are evaluated at each layer of the terminal’s protocol stack following a bottom-up process from the physical layer up to the application layer. Then, specific utility functions for each data service are used to map QoS into QoE in terms of Mean Opinion Score (MOS). Three different data services (web browsing, video YouTube and Skype-based voice over IP) have been evaluated in this paper under different network and terminal configurations. Performance results show that the MOS associated to a particular data service is largely affected by the radio level performance (error rate, throughput and delay), so proper protocols’ configuration is a key issue to maximize the QoE.

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Paper citation in several formats:
Gómez, G.; de Torres, E.; Lorca, J.; García, R.; Pérez, Q. and Arias, E. (2012). Quality of Experience Evaluation for Data Services over Cellular Networks.In Proceedings of the International Conference on Signal Processing and Multimedia Applications and Wireless Information Networks and Systems - Volume 1: WINSYS, (ICETE 2012) ISBN 978-989-8565-25-9, pages 387-396. DOI: 10.5220/0004009703870396

@conference{winsys12,
author={Gerardo Gómez. and Esther de Torres. and Javier Lorca. and Raquel García. and Quiliano Pérez. and Estefanía Arias.},
title={Quality of Experience Evaluation for Data Services over Cellular Networks},
booktitle={Proceedings of the International Conference on Signal Processing and Multimedia Applications and Wireless Information Networks and Systems - Volume 1: WINSYS, (ICETE 2012)},
year={2012},
pages={387-396},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004009703870396},
isbn={978-989-8565-25-9},
}

TY - CONF

JO - Proceedings of the International Conference on Signal Processing and Multimedia Applications and Wireless Information Networks and Systems - Volume 1: WINSYS, (ICETE 2012)
TI - Quality of Experience Evaluation for Data Services over Cellular Networks
SN - 978-989-8565-25-9
AU - Gómez, G.
AU - de Torres, E.
AU - Lorca, J.
AU - García, R.
AU - Pérez, Q.
AU - Arias, E.
PY - 2012
SP - 387
EP - 396
DO - 10.5220/0004009703870396

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