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Authors: Heiko Hornung 1 ; M. Cecília C. Baranauskas 1 and Claudia A. Tambascia 2

Affiliations: 1 Institute of Computing/NIED, State University of Campinas (UNICAMP), Brazil ; 2 CPqD – Telecommunication Research and Development Center, Brazil

Keyword(s): Assistive Technologies, eGov, HCI.

Related Ontology Subjects/Areas/Topics: Accessibility to Disabled Users ; Computer-Supported Education ; Enterprise Information Systems ; Human Factors ; Human-Computer Interaction ; Internet HCI: Web Interfaces and Usability ; Physiological Computing Systems ; Ubiquitous Learning ; User Needs

Abstract: Electronic government (eGov) is intended to serve the whole spectrum of the population. To be able to access services and thus benefit from eGov, many users require assistive technologies and techniques (ATT). This demand is implied by auditory, visual or other impairments but also by low literacy skills. Thus, in the context of this paper the term ATT is interpreted in a broader sense compared to the classic definitions of the term “assistive technology” that relate to impairments or other special needs. This paper explores the range of ATT on the background of the special conditions found in developing countries. We investigate which types of users benefit from ATT in which ways and discuss which categories of users have requirements that are not yet covered by the current stage of development of ATT. The reasons for the remaining problems regarding access may be due to factors related to the country context or due to current technological limitations. Some lessons learned from our findings will be presented which indicate directions for further research. (More)

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Paper citation in several formats:
Hornung, H.; Cecília C. Baranauskas, M. and A. Tambascia, C. (2008). ASSISTIVE TECHNOLOGIES AND TECHNIQUES FOR WEB BASED EGOV IN DEVELOPING COUNTRIES. In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 3: ICEIS; ISBN 978-989-8111-40-1; ISSN 2184-4992, SciTePress, pages 248-255. DOI: 10.5220/0001707102480255

@conference{iceis08,
author={Heiko Hornung. and M. {Cecília C. Baranauskas}. and Claudia {A. Tambascia}.},
title={ASSISTIVE TECHNOLOGIES AND TECHNIQUES FOR WEB BASED EGOV IN DEVELOPING COUNTRIES},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 3: ICEIS},
year={2008},
pages={248-255},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001707102480255},
isbn={978-989-8111-40-1},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 3: ICEIS
TI - ASSISTIVE TECHNOLOGIES AND TECHNIQUES FOR WEB BASED EGOV IN DEVELOPING COUNTRIES
SN - 978-989-8111-40-1
IS - 2184-4992
AU - Hornung, H.
AU - Cecília C. Baranauskas, M.
AU - A. Tambascia, C.
PY - 2008
SP - 248
EP - 255
DO - 10.5220/0001707102480255
PB - SciTePress

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