Reengineering of the Emergency Service System from the Point of Service Provider

Jaroslav Janacek; Marek Kvet

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Paper

Reengineering of the Emergency Service System from the Point of Service Provider

Topics: Decision Support Systems; Linear Programming; Mathematical Modeling; Network Optimization; Optimization; OR in Health

In Proceedings of the 7th International Conference on Operations Research and Enterprise Systems ICORES - Volume 1, 224-231, 2018 , Funchal, Madeira, Portugal

Authors: Jaroslav Janacek and Marek Kvet

Affiliation: University of Žilina, Slovak Republic

Keyword(s): Location, Emergency Medical Service, System Reengineering, Service Providers, Transportation Performance, Profit Sharing.

Abstract: An emergency service system design is usually worked up by a system administrator, who acts on behalf of the public. Applied objective is either minimal disutility perceived by an average user or disutility perceived by the worst situated user. This paper deals with a completely different case, when partial reengineering is suggested by one of the private service providers running a considerable portion of the current service centers. The provider tries to maximize his profit subject to the system administrator’s rules, which should protect public from worsening of their access to the service. We model the provider’s behavior and study efficiency of the administrator’s rules.

CC BY-NC-ND 4.0

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Paper citation in several formats:

Janacek, J. and Kvet, M. (2018). Reengineering of the Emergency Service System from the Point of Service Provider. In Proceedings of the 7th International Conference on Operations Research and Enterprise Systems - ICORES; ISBN 978-989-758-285-1; ISSN 2184-4372, SciTePress, pages 224-231. DOI: 10.5220/0006621502240231

@conference{icores18,
author={Jaroslav Janacek. and Marek Kvet.},
title={Reengineering of the Emergency Service System from the Point of Service Provider},
booktitle={Proceedings of the 7th International Conference on Operations Research and Enterprise Systems - ICORES},
year={2018},
pages={224-231},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006621502240231},
isbn={978-989-758-285-1},
issn={2184-4372},
}

TY - CONF

JO - Proceedings of the 7th International Conference on Operations Research and Enterprise Systems - ICORES
TI - Reengineering of the Emergency Service System from the Point of Service Provider
SN - 978-989-758-285-1
IS - 2184-4372
AU - Janacek, J.
AU - Kvet, M.
PY - 2018
SP - 224
EP - 231
DO - 10.5220/0006621502240231
PB - SciTePress