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Authors: Sienny Thio and  Foedjiawati

Affiliation: Petra Christian University, Indonesia

Keyword(s): Hotel employees, Hotel employment, Indonesia, Perceptions.

Abstract: This paper investigates in what extend hotel employees in Indonesia confirm negative perceptions stated by previous studies concerning hotel employment. The quantitative data were obtained by distributing questionnaires to a total of 375 employees working in four- and five-star hotels in Surabaya and Bali. The result revealed that Indonesian employees did not support the proposition that hotel work has a poor image. Being uneducated, unproductive, and unmotivated were the least accepted images pertaining to the hotel characteristics. Independent samples T-test and One-way ANOVA test indicated that employees with different socio-demographic backgrounds of marital status, age, religions, educational levels, and job positions had significant differences in their perceptions towards hotel employment. By acknowledging employees’ perceptions on hotel characteristics, it is expected that hospitality leaders will be able to create a better positive image of the industry in order to attrac t and recruit better talented employees. (More)

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Paper citation in several formats:
Thio, S. and Foedjiawati, (2019). Employees Perceptions of Hotel Employment in Indonesia. In Proceedings of the 7th International Conference on Entrepreneurship and Business Management - ICEBM Untar; ISBN 978-989-758-363-6, SciTePress, pages 32-37. DOI: 10.5220/0008487700320037

@conference{icebm untar19,
author={Sienny Thio and Foedjiawati},
title={Employees Perceptions of Hotel Employment in Indonesia},
booktitle={Proceedings of the 7th International Conference on Entrepreneurship and Business Management - ICEBM Untar},
year={2019},
pages={32-37},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0008487700320037},
isbn={978-989-758-363-6},
}

TY - CONF

JO - Proceedings of the 7th International Conference on Entrepreneurship and Business Management - ICEBM Untar
TI - Employees Perceptions of Hotel Employment in Indonesia
SN - 978-989-758-363-6
AU - Thio, S.
AU - Foedjiawati.
PY - 2019
SP - 32
EP - 37
DO - 10.5220/0008487700320037
PB - SciTePress

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