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Authors: Adson Carmo 1 ; Marcelo Fantinato 1 ; Lucinéia Thom 2 ; Edmir Prado 1 ; Mauro Spinola 1 and Patrick Hung 3

Affiliations: 1 University of Sao Paulo, Brazil ; 2 Federal University of Rio Grande do Sul, Brazil ; 3 University of Ontario Institute of Technology, Canada

Keyword(s): Strategic Alignment, Strategic Goals, Business Processes, Non-Functional Requirements, Systematic Review.

Abstract: Business processes' Non-Functional Requirements (NFR) can foster the strategic alignment in organizations. Our goal was to evaluate to what extent there are approaches that seek to support the modeling of business processes' NFR based on strategic goal-related information. To achieve this goal, we conducted a literature study based on systematic review concepts. As a result, we identified 19 works addressing strategic goals and business processes with NFRs. The most commonly used techniques are: i* and Key Performance Indicators (KPI) for modeling strategic goals and Business Process Model and Notation (BPMN) for modeling business processes. According to our analysis, no approach fully addresses business processes' NFR based on strategic goals which was our primary question in conducting this study.

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Paper citation in several formats:
Carmo, A.; Fantinato, M.; Thom, L.; Prado, E.; Spinola, M. and Hung, P. (2017). An Analysis of Strategic Goals and Non-Functional Requirements in Business Process Management. In Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 3: ICEIS; ISBN 978-989-758-249-3; ISSN 2184-4992, SciTePress, pages 262-273. DOI: 10.5220/0006314702620273

@conference{iceis17,
author={Adson Carmo. and Marcelo Fantinato. and Lucinéia Thom. and Edmir Prado. and Mauro Spinola. and Patrick Hung.},
title={An Analysis of Strategic Goals and Non-Functional Requirements in Business Process Management},
booktitle={Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 3: ICEIS},
year={2017},
pages={262-273},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006314702620273},
isbn={978-989-758-249-3},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 3: ICEIS
TI - An Analysis of Strategic Goals and Non-Functional Requirements in Business Process Management
SN - 978-989-758-249-3
IS - 2184-4992
AU - Carmo, A.
AU - Fantinato, M.
AU - Thom, L.
AU - Prado, E.
AU - Spinola, M.
AU - Hung, P.
PY - 2017
SP - 262
EP - 273
DO - 10.5220/0006314702620273
PB - SciTePress

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