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Authors: Dayse de Mello Benzi 1 ; Rafael Timóteo de Sousa Júnior 1 ; Christophe Bidan 2 and Ludovic Mé 2

Affiliations: 1 Universidade de Brasília, Brazil ; 2 Network and Information Systems Security Group, Ecole Supérieure d’Électricité, France

Keyword(s): Information Technology (IT) Management, Information Systems, Trust.

Related Ontology Subjects/Areas/Topics: Biomedical Engineering ; Data Engineering ; Enterprise Information Systems ; Health Information Systems ; Information Systems Analysis and Specification ; Knowledge Management ; Ontologies and the Semantic Web ; Society, e-Business and e-Government ; Web Information Systems and Technologies

Abstract: This work presents a model for applying the concept of trust in the management of information technology. It presents relevant aspects on the application of trust within IT Management and focuses on the necessity of aligning a trust model with the organizational strategies and main activities. The impacts of trust in IT management are described and related to recent studies on the reduction of risks in business-oriented IT management. In this context, the model presented in this paper is based on the understanding trust indicators are highly desirable to IT management, as long as they are measured and controlled, and used as a means for IT management to acquire greater effectiveness in its alignment to general organizational and business strategy.

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Paper citation in several formats:
de Mello Benzi, D.; Timóteo de Sousa Júnior, R.; Bidan, C. and Mé, L. (2008). MODEL FOR TRUST WITHIN INFORMATION TECHNOLOGY MANAGEMENT. In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 6: ICEIS; ISBN 978-989-8111-37-1; ISSN 2184-4992, SciTePress, pages 513-518. DOI: 10.5220/0001703305130518

@conference{iceis08,
author={Dayse {de Mello Benzi}. and Rafael {Timóteo de Sousa Júnior}. and Christophe Bidan. and Ludovic Mé.},
title={MODEL FOR TRUST WITHIN INFORMATION TECHNOLOGY MANAGEMENT},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 6: ICEIS},
year={2008},
pages={513-518},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001703305130518},
isbn={978-989-8111-37-1},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 6: ICEIS
TI - MODEL FOR TRUST WITHIN INFORMATION TECHNOLOGY MANAGEMENT
SN - 978-989-8111-37-1
IS - 2184-4992
AU - de Mello Benzi, D.
AU - Timóteo de Sousa Júnior, R.
AU - Bidan, C.
AU - Mé, L.
PY - 2008
SP - 513
EP - 518
DO - 10.5220/0001703305130518
PB - SciTePress

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