Authors:
Luiz Faria
1
;
António Silva
1
;
Zita Vale
1
;
Carlos Ramos
2
and
Albino Marques
3
Affiliations:
1
Knowledge Engineering and Decision Support Research Centre, Institute of Engineering – Polytechnic of Porto, Portugal
;
2
Institute Of Engineering, Polytechnic Of Porto, Portugal
;
3
REN – Energy Networks of Portugal, Portugal
Keyword(s):
Intelligent Tutoring Systems, Intelligent Alarm Processing, Diagnosis, Restoration, Control Centres, Power Systems.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Biomedical Engineering
;
Expert Systems
;
Health Information Systems
;
Industrial Applications of AI
;
Knowledge Engineering and Ontology Development
;
Knowledge Representation and Reasoning
;
Knowledge-Based Systems
;
Soft Computing
;
Symbolic Systems
Abstract:
The activity of Control Center operators is important to guarantee the effective performance of Power Systems. Operators’ actions are crucial to deal with incidents, especially severe faults, like blackouts. In this paper we present an Intelligent Tutoring approach for training Portuguese Control Centre operators in tasks like incident analysis and diagnosis, and service restoration of Power Systems. Intelligent Tutoring System (ITS) approach is used in the training of the operators, taking into account context awareness and the unobtrusive integration in the working environment.