Authors:
Gennaro Costagliola
1
;
Sergio Di Martino
1
;
Filomena Ferrucci
1
;
Giuseppe Oliviero
2
;
Umberto Montemurro
2
and
Alessandro Paliotti
2
Affiliations:
1
Università degli Studi di Salerno, Italy
;
2
Elasis S.C.p.A. - Veicolo SEE, Italy
Keyword(s):
HCI, Interface Usability, Mobile Computing, Spoken Dialogue
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Enterprise Information Systems
;
Human-Computer Interaction
;
Intelligent User Interfaces
;
Machine Perception: Vision, Speech, Other
;
Multimedia Systems
;
User Needs
Abstract:
The design of interfaces for automotive information systems is a critical task. In fact, in the vehicular domain the user is busy in the primary task of the driving, and any visual distraction inducted by the telematic systems can bring to serious consequences. Since road safety is paramount, it is needed to define new interaction metaphors, not affecting the driver’s visual workload, such as auditory interfaces. In this paper we propose an innovative automotive auditory interaction paradigm, whose main goals are not to require visual attention, to be smart for expert users, as well as easy to use for inexperienced users. This is achieved by a new atomic dialogue paradigm, based on a help-on-demand mechanism, to provide a vocal support to users in trouble. Finally, we present some examples of dialogue based on such approach.