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AN AGENT-BASED APPROACH TO SUPPORT PERFORMANCE MANAGEMENT FOR DYNAMIC AND COLLABORATIVE WORK

Topics: Coordination in Multi-Agent Systems; Information Engineering Methodologies; Intelligent Agents; Intelligent Social Agents and Distributed Artificial Intelligence Applications; Knowledge Management; Modeling Concepts and Information Integration Tools; Modeling of Distributed Systems; Organisational Issues on Systems Integration; Software Engineering; Systems Engineering Methodologies

Authors: Nora Houari and Behrouz H. Far

Affiliation: University of Calgary, Canada

Keyword(s): Multiagent support systems, modelling, roles, integration, collaboration, coalition.

Related Ontology Subjects/Areas/Topics: Agents ; Artificial Intelligence ; Artificial Intelligence and Decision Support Systems ; Biomedical Engineering ; Coordination in Multi-Agent Systems ; Data Engineering ; Databases and Information Systems Integration ; Enterprise Information Systems ; Health Information Systems ; Information Engineering Methodologies ; Information Systems Analysis and Specification ; Intelligent Agents ; Intelligent Social Agents and Distributed Artificial Intelligence Applications ; Internet Technology ; Knowledge Management ; Methodologies, Processes and Platforms ; Model-Driven Software Development ; Modeling Concepts and Information Integration Tools ; Modeling of Distributed Systems ; Ontologies and the Semantic Web ; Organisational Issues on Systems Integration ; Society, e-Business and e-Government ; Software Engineering ; Systems Engineering ; Web Information Systems and Technologies

Abstract: This paper describes a comprehensive multiagent based modelling approach for collaborative and dynamic organizational roles support. The method is a role centred one, where agents collaborate to assist human users through collaboration within the same role, with other roles of the same team, as well as roles of different teams that share tasks dependencies. Agents in the system are not restricted by predefined schemes they can join and/or leave the coalition. We identify the key elements of the role model as rules, agents, and relationships. Our role model integrates both the operational functionalities and the performance management towards specific goals, the former involve human individuals in the loop, whereas the later are performed by software agents to assist in monitoring, control, and adaptation of the performance in dynamic organizations.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Houari, N. and H. Far, B. (2007). AN AGENT-BASED APPROACH TO SUPPORT PERFORMANCE MANAGEMENT FOR DYNAMIC AND COLLABORATIVE WORK. In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 1: ICEIS; ISBN 978-972-8865-89-4; ISSN 2184-4992, SciTePress, pages 178-184. DOI: 10.5220/0002411801780184

@conference{iceis07,
author={Nora Houari. and Behrouz {H. Far}.},
title={AN AGENT-BASED APPROACH TO SUPPORT PERFORMANCE MANAGEMENT FOR DYNAMIC AND COLLABORATIVE WORK},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 1: ICEIS},
year={2007},
pages={178-184},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002411801780184},
isbn={978-972-8865-89-4},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 1: ICEIS
TI - AN AGENT-BASED APPROACH TO SUPPORT PERFORMANCE MANAGEMENT FOR DYNAMIC AND COLLABORATIVE WORK
SN - 978-972-8865-89-4
IS - 2184-4992
AU - Houari, N.
AU - H. Far, B.
PY - 2007
SP - 178
EP - 184
DO - 10.5220/0002411801780184
PB - SciTePress