CBR-BPR: A CASE-BASED REASONING TOOL FOR BUISNESS PROCESS REDESIGN

Farhi Marir; Selma Limam Mansar

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Paper

CBR-BPR: A CASE-BASED REASONING TOOL FOR BUISNESS PROCESS REDESIGN

Topics: Case-Based Reasoning Systems

In Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 2: ICEIS, 363-368, 2004 , Porto, Portugal

Authors: Farhi Marir and Selma Limam Mansar

Affiliation: London Metropolitan University, United Kingdom

Keyword(s): Case-based management, Business process redesign, workflow, Best practices, Knowledge management

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Artificial Intelligence and Decision Support Systems ; Case-Based Reasoning ; Enterprise Information Systems ; Pattern Recognition ; Symbolic Systems ; Theory and Methods

Abstract: This paper presents a new approach for business processes redesign (BPR). The approach uses case-based reasoning techniques to model past business redesign into a case or stories based on a developed BPR framework and best practices rules. The resulting case base of past failing or successful experiences will be used to support business process designer and practitioner in redesigning or improving existing business processes. This work came to address the limitation of most methodologies developed to support the application of BPR principles in providing clear guidance on deriving a process design threatening the success of BPR.

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Paper citation in several formats:

Marir, F. and Limam Mansar, S. (2004). CBR-BPR: A CASE-BASED REASONING TOOL FOR BUISNESS PROCESS REDESIGN. In Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 972-8865-00-7; ISSN 2184-4992, SciTePress, pages 363-368. DOI: 10.5220/0002639403630368

@conference{iceis04,
author={Farhi Marir. and Selma {Limam Mansar}.},
title={CBR-BPR: A CASE-BASED REASONING TOOL FOR BUISNESS PROCESS REDESIGN},
booktitle={Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2004},
pages={363-368},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002639403630368},
isbn={972-8865-00-7},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - CBR-BPR: A CASE-BASED REASONING TOOL FOR BUISNESS PROCESS REDESIGN
SN - 972-8865-00-7
IS - 2184-4992
AU - Marir, F.
AU - Limam Mansar, S.
PY - 2004
SP - 363
EP - 368
DO - 10.5220/0002639403630368
PB - SciTePress