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Authors: Helvi Nyerwanire 1 ; Erja Mustonen-Ollila 1 ; Antti Valpas 2 and Jukka Heikkonen 3

Affiliations: 1 Lappeenranta University of Technology, Finland ; 2 South Karelia Social and Health Care District, Finland ; 3 European Commission Joint Research Centre, Italy

Keyword(s): Knowledge Management, Healthcare, Empirical Research, Case Study, Grounded Theory.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Communication, Collaboration and Information Sharing ; Knowledge Management and Information Sharing ; Knowledge Management Projects ; Knowledge-Based Systems ; Learning Organization & Organizational Learning ; Symbolic Systems

Abstract: In this in-depth case study, nine interviews were carried out to investigate knowledge management problems in one healthcare department in a hospital. Based on the Grounded Theory approach, we discovered six thematic knowledge management problem categories: Patient, Patient Data, Physician, Midwife, ICT Systems and Medical Equipment. Each thematic category was further decomposed into multiple items (traits) ranging from 3 to 18 items.

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Paper citation in several formats:
Nyerwanire, H.; Mustonen-Ollila, E.; Valpas, A. and Heikkonen, J. (2014). Knowledge Management Problems in Hospital Work - A Case Study on Experiences in the Obstetrics and Gynaecology Department. In Proceedings of the International Conference on Knowledge Management and Information Sharing (IC3K 2014) - KMIS; ISBN 978-989-758-050-5; ISSN 2184-3228, SciTePress, pages 261-267. DOI: 10.5220/0005123802610267

@conference{kmis14,
author={Helvi Nyerwanire. and Erja Mustonen{-}Ollila. and Antti Valpas. and Jukka Heikkonen.},
title={Knowledge Management Problems in Hospital Work - A Case Study on Experiences in the Obstetrics and Gynaecology Department},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing (IC3K 2014) - KMIS},
year={2014},
pages={261-267},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005123802610267},
isbn={978-989-758-050-5},
issn={2184-3228},
}

TY - CONF

JO - Proceedings of the International Conference on Knowledge Management and Information Sharing (IC3K 2014) - KMIS
TI - Knowledge Management Problems in Hospital Work - A Case Study on Experiences in the Obstetrics and Gynaecology Department
SN - 978-989-758-050-5
IS - 2184-3228
AU - Nyerwanire, H.
AU - Mustonen-Ollila, E.
AU - Valpas, A.
AU - Heikkonen, J.
PY - 2014
SP - 261
EP - 267
DO - 10.5220/0005123802610267
PB - SciTePress

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