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Authors: Arto Wallin ; Juha Häikiö and Jaana Määttä

Affiliation: VTT Technical Research Center of Finland, Finland

Keyword(s): Adoption of mobile services, Near Field Communication, NFC, NFC-based mobile services.

Related Ontology Subjects/Areas/Topics: Case Studies ; e-Business ; Enterprise Information Systems ; Health Engineering and Technology Applications ; M-Business and Ubiquitous Services ; Neural Rehabilitation ; Neurotechnology, Electronics and Informatics ; Simulation and Modeling ; Simulation Tools and Platforms ; User Interfaces and Usability ; Web and Mobile Business Systems and Services

Abstract: Touch based interaction has been found out to provide fast and easy way to use mobile services. Near Field Communication technology (NFC) is one of the most promising ways to conduct touch based interaction with mobile phones. In this paper our aim is to identify challenges of the adoption of NFC related business to consumer services. The results of this study are based on three pilot cases conducted in Finland in 2007. Our research presents findings based on qualitative company interviews and both quantitative and qualitative user questionnaires. We conclude that there are several challenges in the adoption of NFC-based applications. However, expect for the shortage of NFC enabled mobile phones, challenges of the adoption may be reduced with careful planning and implementation of NFC-based applications.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Wallin, A.; Häikiö, J. and Määttä, J. (2008). ADOPTION OF NEAR FIELD COMMUNICATION TECHNOLOGY IN BUSINESS TO CONSUMER SERVICES. In Proceedings of the International Conference on e-Business (ICETE 2008) - ICE-B; ISBN 978-989-8111-58-6, SciTePress, pages 247-254. DOI: 10.5220/0001911302470254

@conference{ice-b08,
author={Arto Wallin. and Juha Häikiö. and Jaana Määttä.},
title={ADOPTION OF NEAR FIELD COMMUNICATION TECHNOLOGY IN BUSINESS TO CONSUMER SERVICES},
booktitle={Proceedings of the International Conference on e-Business (ICETE 2008) - ICE-B},
year={2008},
pages={247-254},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001911302470254},
isbn={978-989-8111-58-6},
}

TY - CONF

JO - Proceedings of the International Conference on e-Business (ICETE 2008) - ICE-B
TI - ADOPTION OF NEAR FIELD COMMUNICATION TECHNOLOGY IN BUSINESS TO CONSUMER SERVICES
SN - 978-989-8111-58-6
AU - Wallin, A.
AU - Häikiö, J.
AU - Määttä, J.
PY - 2008
SP - 247
EP - 254
DO - 10.5220/0001911302470254
PB - SciTePress