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Authors: Vahid Javidroozi ; Hanifa Shah and Gerald Feldman

Affiliation: Faculty of Computing, Engineering, and Built Environment, Birmingham City University, Birmingham, U.K.

ISBN: 978-989-758-352-0

Keyword(s): Smart Cities, Smart City Development, Business Process, Process Change, Systems Integration.

Abstract: Smart city development has been proposed as a response to urbanisation challenges and changing citizen needs in the cities. It allows the city as a complex system of systems to be efficient and integrated, in order to work as a whole, and provide effective services to citizens through its inter-connected sector. This research attempts to conceptualise smart city, by looking at its requirements and components from a process change perspective, not a merely technology-led innovation within a city. In view of that, the research also gains benefits from the principles of smart city development such as systems thinking approach, city as a system of systems, and the necessity of systems integration. The outcome of this study emphasises the significance of considering a city as a system of systems and necessity of city systems integration and city process change for smart city development. Consequently, the research offers a city process-centric conceptualisation of smart city.

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Paper citation in several formats:
Javidroozi, V.; Shah, H. and Feldman, G. (2019). Smart City Development: A Business Process-centric Conceptualisation.In Proceedings of the 8th International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES, ISBN 978-989-758-352-0, pages 346-353. DOI: 10.5220/0007382203460353

@conference{icores19,
author={Vahid Javidroozi. and Hanifa Shah. and Feldman, G.},
title={Smart City Development: A Business Process-centric Conceptualisation},
booktitle={Proceedings of the 8th International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES,},
year={2019},
pages={346-353},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007382203460353},
isbn={978-989-758-352-0},
}

TY - CONF

JO - Proceedings of the 8th International Conference on Operations Research and Enterprise Systems - Volume 1: ICORES,
TI - Smart City Development: A Business Process-centric Conceptualisation
SN - 978-989-758-352-0
AU - Javidroozi, V.
AU - Shah, H.
AU - Feldman, G.
PY - 2019
SP - 346
EP - 353
DO - 10.5220/0007382203460353

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