Authors:
Masayoshi Ejiri
1
and
Frank Birch
2
Affiliations:
1
Fujitsu Limited, Japan
;
2
Fujitsu Laboratories of Europe Ltd, United Kingdom
Keyword(s):
Telecommunications management, Architecture, Service integration, Content delivery, Business process, Security, TMN.
Related
Ontology
Subjects/Areas/Topics:
Global Communication Information Systems and Services
;
Telecommunications
;
Unified Communications and Enhanced Services
Abstract:
With the emergence of eBusiness within the Telecoms sector, there is a growing need to reformulate our existing understanding of the nature of the industry so as to provide an adequate basis for the development and deployment of the necessary support infrastructure. The purpose of this paper is to identify what some of the core issues are if this transition is to be performed and to indicate some of the changes that are needed if they are to be satisfactorily resolved. The paper argues that the established functional architecture provided by the Telecommunications Management Network (TMN), although useful for the Telecoms industry, is no longer sufficient. Proposals are made for improved architectures and frameworks that are based in part on lessons learnt from examining the nature of established service-based industries. Their structure implies that there is a need to emphasise process groupings that are dedicated to service integration. It is suggested that a key issue within this
revised framework will be the delivery of content, and it is shown how recognition of this can provide the basis for a richer variety of secure and high-value added services. The paper concludes by identifying further work that needs to be undertaken.
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