A SWOT Analysis of Software Technologies for Driving Museum Digital Transformation

Christophe Ponsard; Ward Desmet

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Paper

A SWOT Analysis of Software Technologies for Driving Museum Digital Transformation

Topics: Ambient Intelligence and Digital Ecosystems; Application Software; Digital Divide Technology Factors; Mobile Apps; User-centered Design

In Proceedings of the 17th International Conference on Software Technologies ICSOFT - Volume 1, 550-556, 2022 , Lisbon, Portugal

Authors: Christophe Ponsard ¹ and Ward Desmet ²

Affiliations: ¹ CETIC Research Centre, Charleroi, Belgium ; ² NAM-IP Computer Museum, Namur, Belgium

Keyword(s): Museum, Digital Transformation, Pandemic, Requirements, Personas, Electronic Guide, Virtual Reality, Accessibility.

Abstract: Museums play a key cultural role in educating citizens through the immersive experience they provide. The recent lockdowns have awakened them to the need to accelerate their digital transformation and to propose new kinds of experience to their public. This paper performs a SWOT analysis considering the Strengths, Weaknesses, Opportunities and Threats from existing and emerging digital technologies w.r.t. the range of services and missions a museum is delivering both internally as a company and externally to the society. Our work relies on a number of technological evolutions reported in the literature and experienced in our computing heritage museum with a strong focus on the user experience and accessibility.

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Paper citation in several formats:

Ponsard, C. and Desmet, W. (2022). A SWOT Analysis of Software Technologies for Driving Museum Digital Transformation. In Proceedings of the 17th International Conference on Software Technologies - ICSOFT; ISBN 978-989-758-588-3; ISSN 2184-2833, SciTePress, pages 550-556. DOI: 10.5220/0011320800003266

@conference{icsoft22,
author={Christophe Ponsard. and Ward Desmet.},
title={A SWOT Analysis of Software Technologies for Driving Museum Digital Transformation},
booktitle={Proceedings of the 17th International Conference on Software Technologies - ICSOFT},
year={2022},
pages={550-556},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0011320800003266},
isbn={978-989-758-588-3},
issn={2184-2833},
}

TY - CONF

JO - Proceedings of the 17th International Conference on Software Technologies - ICSOFT
TI - A SWOT Analysis of Software Technologies for Driving Museum Digital Transformation
SN - 978-989-758-588-3
IS - 2184-2833
AU - Ponsard, C.
AU - Desmet, W.
PY - 2022
SP - 550
EP - 556
DO - 10.5220/0011320800003266
PB - SciTePress