Authors:
Ahmed Ali Abdalla Esmin
1
;
Joubert de Castro Lima
2
;
Edgar Toshiro Yano
2
and
Tiago Garcia de Senna Carneiro
3
Affiliations:
1
Federal University of Lavras (UFLA), Brazil
;
2
Instituto Tecnológico de Aeronáutica (ITA), Brazil
;
3
Federal University of Ouro Preto (UFOP), Brazil
Keyword(s):
Data acquisition tool, Interactions.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence and Decision Support Systems
;
Biomedical Engineering
;
Data Engineering
;
Enterprise Information Systems
;
Health Information Systems
;
Information Systems Analysis and Specification
;
Knowledge Management
;
Ontologies and the Semantic Web
;
Society, e-Business and e-Government
;
Verification and Validation of Knowledge-Based Systems
;
Web Information Systems and Technologies
Abstract:
This paper presents a low coupled acquisition mechanism focused on users interactions, associated with semantic data. This tool, named ArchCollect, is used for collecting, transforming, loading and displaying user interactions. Its architecture is composed by seven components that gather information coming directly from the user, regardless the user monitored applications. The ArchCollect architecture has a relational model with capacity for keeping important information for two main areas: the commerce with products or services, quantities and prices, and applications with process, quantities, prices and employees. The relational model also added the possibility of obtaining the time spent to serve each user interaction on the application servers and on the ArchCollect servers. In this architecture, data extraction and analysis are performed either by internal algorithms, or by decision support tools, such as OLAP, Data Mining and Statistic.