Authors:
Bianca G. Salvadori
;
Patricia F. Magnago
and
Alessandra C. S. Dutra
Affiliation:
School of Technology, Pontifícia Universidade Católica do RS (PUCRS), Porto Alegre, Brazil
Keyword(s):
Project Management, Software Development, Bugs Analysis, DMAIC.
Abstract:
The demand for the inclusion of Agile Methodologies in technology products and services, particularly in software development, has become increasingly recurrent. Its application guarantees frequent deliverables, but not necessarily the desired quality, especially when dealing with the technical challenge of rework and employee behavior. These are known challenges in the management of this methodology. Based on the DMAIC method, a customized software development project for a client was analyzed using Agile Methodologies. The proposed objective fulfilled its role of analyzing the process in the development cycle. This was achieved by diagnosing gaps in the processes involved in the treatment of 61 identified bugs, data collection, feedback from the parties involved, and mapping opportunities for improvement, such as the implementation of FDD, to achieve contour actions.