Authors:
Saïda Boukhedouma
and
Zaia Alimazighi
Affiliation:
University of Sciences and Technologies Houari Boumédiene (USTHB), Faculty of Electronics and Computer Science, Algeria
Keyword(s):
Collective activity, Individual activity, Workload, Workflow, Resource manager.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Business Process Management
;
e-Business
;
Enterprise Engineering
;
Enterprise Information Systems
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Symbolic Systems
Abstract:
This paper deals with the modelling and the dispatching of individual and collective work in a workflow system. It particularly, focuses on workflow processes of organizations where actors are organized by teams. In such a system, participants must interact with each other, coordinate, exchange informations, cooperate and synchronize their work. To do that, it is essential to define firstly, the way of dispatching individual and collective parts of work to all participants in the system. We describe some static and dynamic aspects of the system and we propose a simple algorithm for managing human resources at the runtime of the process. The algorithm aims to balance the workload between human actors in the system, it is based on a workload criteria computed according to the activities durations.