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Authors: Alain April and Jean-Marc Desharnais

Affiliation: École de Technologie Supérieure, Canada

Keyword(s): Knowledge-based system, software maintenance, maturity model, ontology, decision support.

Related Ontology Subjects/Areas/Topics: Applications of Expert Systems ; Artificial Intelligence ; Artificial Intelligence and Decision Support Systems ; Data Engineering ; Enterprise Information Systems ; Information Systems Analysis and Specification ; Knowledge Engineering and Ontology Development ; Knowledge-Based Systems ; Ontologies and the Semantic Web ; Ontology Engineering ; Software Engineering ; Symbolic Systems

Abstract: Maintaining and supporting the software of an organization is not an easy task, and software maintainers do not currently have access to tools to evaluate strategies for improving the specific activities of software maintenance. This article presents a knowledge-based system which helps in locating best practices in a software maintenance capability maturity model (SMmm). The contributions of this paper are: 1) to instrument the maturity model with a support tool to aid software maintenance practitioners in locating specific best practices; and 2) to describe the knowledge-based approach and system overview used by the research team.

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Paper citation in several formats:
April, A. and Desharnais, J. (2005). SOFTWARE MAINTENANCE EXPERT SYSTEM (SMxpert) - A Decision Support Instrument. In Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 972-8865-19-8; ISSN 2184-4992, SciTePress, pages 142-148. DOI: 10.5220/0002526601420148

@conference{iceis05,
author={Alain April. and Jean{-}Marc Desharnais.},
title={SOFTWARE MAINTENANCE EXPERT SYSTEM (SMxpert) - A Decision Support Instrument},
booktitle={Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2005},
pages={142-148},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002526601420148},
isbn={972-8865-19-8},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - SOFTWARE MAINTENANCE EXPERT SYSTEM (SMxpert) - A Decision Support Instrument
SN - 972-8865-19-8
IS - 2184-4992
AU - April, A.
AU - Desharnais, J.
PY - 2005
SP - 142
EP - 148
DO - 10.5220/0002526601420148
PB - SciTePress

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