ACTION-BASED ANALYSIS OF BUSINESS PROCESSES

Reuven Karni; Maya Lincoln

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Paper

ACTION-BASED ANALYSIS OF BUSINESS PROCESSES

Topics: Modeling Concepts and Information Integration Tools

In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 1: ICEIS, 239-243, 2008 , Barcelona, Spain

Authors: Reuven Karni ¹ and Maya Lincoln ²

Affiliations: ¹ Shenkar College of Engineering and Design, Israel ; ² William Davidson Faculty of Industrial Engineering and Management Technion, Israel Institute of Technology, Israel

Keyword(s): Business process management; business process analysis; Pareto analysis; content analysis.

Related Ontology Subjects/Areas/Topics: Enterprise Information Systems ; Information Systems Analysis and Specification ; Modeling Concepts and Information Integration Tools

Abstract: We suggest a method for supporting the management of a business process suite through reliance on an action-based viewpoint. We abstract the action verb from each process descriptor, and perform a verb frequency analysis. Through a Pareto approach those common to a large number of processes are identified. Semantic analysis of these significant actions provides three directions for BPM support: locating actions in the planning, execution or control domain; identifying common procedures to be implemented; and ascertaining where operational consistency and coordination is required between organizational units.

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Paper citation in several formats:

Karni, R. and Lincoln, M. (2008). ACTION-BASED ANALYSIS OF BUSINESS PROCESSES. In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 1: ICEIS; ISBN 978-989-8111-38-8; ISSN 2184-4992, SciTePress, pages 239-243. DOI: 10.5220/0001694902390243

@conference{iceis08,
author={Reuven Karni. and Maya Lincoln.},
title={ACTION-BASED ANALYSIS OF BUSINESS PROCESSES},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 1: ICEIS},
year={2008},
pages={239-243},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001694902390243},
isbn={978-989-8111-38-8},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 1: ICEIS
TI - ACTION-BASED ANALYSIS OF BUSINESS PROCESSES
SN - 978-989-8111-38-8
IS - 2184-4992
AU - Karni, R.
AU - Lincoln, M.
PY - 2008
SP - 239
EP - 243
DO - 10.5220/0001694902390243
PB - SciTePress