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Authors: Reuven Karni 1 and Maya Lincoln 2

Affiliations: 1 Shenkar College of Engineering and Design, Israel ; 2 William Davidson Faculty of Industrial Engineering and Management Technion, Israel Institute of Technology, Israel

ISBN: 978-989-8111-38-8

Keyword(s): Business process management; business process analysis; Pareto analysis; content analysis.

Related Ontology Subjects/Areas/Topics: Enterprise Information Systems ; Information Systems Analysis and Specification ; Modeling Concepts and Information Integration Tools

Abstract: We suggest a method for supporting the management of a business process suite through reliance on an action-based viewpoint. We abstract the action verb from each process descriptor, and perform a verb frequency analysis. Through a Pareto approach those common to a large number of processes are identified. Semantic analysis of these significant actions provides three directions for BPM support: locating actions in the planning, execution or control domain; identifying common procedures to be implemented; and ascertaining where operational consistency and coordination is required between organizational units.

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Paper citation in several formats:
Karni R.; Lincoln M. and (2008). ACTION-BASED ANALYSIS OF BUSINESS PROCESSES.In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-8111-38-8, pages 239-243. DOI: 10.5220/0001694902390243

@conference{iceis08,
author={Reuven Karni and Maya Lincoln},
title={ACTION-BASED ANALYSIS OF BUSINESS PROCESSES},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2008},
pages={239-243},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001694902390243},
isbn={978-989-8111-38-8},
}

TY - CONF

JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - ACTION-BASED ANALYSIS OF BUSINESS PROCESSES
SN - 978-989-8111-38-8
AU - Karni, R.
AU - Lincoln, M.
PY - 2008
SP - 239
EP - 243
DO - 10.5220/0001694902390243

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