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Authors: Mariska Netjes 1 ; Selma Limam Mansar 2 ; Hajo A. Reijers 1 and Wil M. P. van der Aalst 1

Affiliations: 1 Eindhoven University of Technology, Netherlands ; 2 Business Sciences College, Zayed University, United Arab Emirates

Keyword(s): Business Process Redesign, Process Modelling, Business Process Management, Workflows, Best Practices.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Business Process Management ; e-Business ; Enterprise Engineering ; Enterprise Information Systems ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Symbolic Systems

Abstract: Although extensive literature on BPR is available, there is still a lack of concrete guidance on actually changing processes for the better. It is our goal to provide a redesign approach which describes and supports the steps to derive from an existing process a better performing redesign. In this paper we present an evolutionary approach towards business process redesign and explain its first three steps: 1) modelling the existing process, 2) computing process measures, and 3) evaluating condition statements to find applicable redesign “best practices”. We show the applicability of these steps using an example process and illustrate the remaining steps. Our approach has a formal basis to make it suitable for automation.

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Paper citation in several formats:
Netjes, M.; Limam Mansar, S.; A. Reijers, H. and M. P. van der Aalst, W. (2007). AN EVOLUTIONARY APPROACH FOR BUSINESS PROCESS REDESIGN - Towards an Intelligent System. In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-972-8865-90-0; ISSN 2184-4992, SciTePress, pages 47-54. DOI: 10.5220/0002356900470054

@conference{iceis07,
author={Mariska Netjes. and Selma {Limam Mansar}. and Hajo {A. Reijers}. and Wil {M. P. van der Aalst}.},
title={AN EVOLUTIONARY APPROACH FOR BUSINESS PROCESS REDESIGN - Towards an Intelligent System},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2007},
pages={47-54},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002356900470054},
isbn={978-972-8865-90-0},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - AN EVOLUTIONARY APPROACH FOR BUSINESS PROCESS REDESIGN - Towards an Intelligent System
SN - 978-972-8865-90-0
IS - 2184-4992
AU - Netjes, M.
AU - Limam Mansar, S.
AU - A. Reijers, H.
AU - M. P. van der Aalst, W.
PY - 2007
SP - 47
EP - 54
DO - 10.5220/0002356900470054
PB - SciTePress

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