Expert vs Novice Evaluators -  Comparison of Heuristic Evaluation Assessment

Magdalena Borys; Maciej Laskowski

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Paper

Expert vs Novice Evaluators - Comparison of Heuristic Evaluation Assessment

Topics: Accessibility and Usability

In Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 2: ICEIS, 144-149, 2014 , Lisbon, Portugal

Authors: Magdalena Borys and Maciej Laskowski

Affiliation: Lublin University of Technology, Poland

Keyword(s): Usability, Website Usability Evaluation, Heuristic Evaluation.

Related Ontology Subjects/Areas/Topics: Accessibility and Usability ; Enterprise Information Systems ; Human-Computer Interaction

Abstract: In this paper authors propose the comparison between results of website heuristic evaluation performed by small group of experts and large group of novice evaluators. Normally, heuristic evaluation is performed by few experts and requires their knowledge and experience to apply heuristics effectively. However, research involving usability experts is usually very costly. Therefore, authors propose the experiment in order to contrast the results of evaluation performed by novice evaluators that are familiar with assessed website to the results obtained from expert evaluators in order to verify if they are comparable. The usability of website was evaluated using the authors’ heuristics with extended list of control questions.

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Paper citation in several formats:

Borys, M. and Laskowski, M. (2014). Expert vs Novice Evaluators - Comparison of Heuristic Evaluation Assessment. In Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-029-1; ISSN 2184-4992, SciTePress, pages 144-149. DOI: 10.5220/0004970901440149

@conference{iceis14,
author={Magdalena Borys. and Maciej Laskowski.},
title={Expert vs Novice Evaluators - Comparison of Heuristic Evaluation Assessment},
booktitle={Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2014},
pages={144-149},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004970901440149},
isbn={978-989-758-029-1},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Expert vs Novice Evaluators - Comparison of Heuristic Evaluation Assessment
SN - 978-989-758-029-1
IS - 2184-4992
AU - Borys, M.
AU - Laskowski, M.
PY - 2014
SP - 144
EP - 149
DO - 10.5220/0004970901440149
PB - SciTePress