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Authors: Long Zhang and Xiaoyan Chen

Affiliation: IBM China Research Laboratory, China

Keyword(s): Partner Assessment, Multiple Attribute Decision Making (MADM), Ontology, Telecommunication.

Related Ontology Subjects/Areas/Topics: Applications of Expert Systems ; Artificial Intelligence ; Artificial Intelligence and Decision Support Systems ; Enterprise Information Systems ; Knowledge Engineering and Ontology Development ; Knowledge Representation ; Knowledge-Based Systems ; Symbolic Systems

Abstract: Nowadays, the revenue of telecom operators generated by traditional services declined dramatically while the value added services involving 3rd party value added service providers (partners) are becoming the most prominent source of revenue growth. To regulate the behaviours of the partners and make the operators be able to select best service for end users, a flexible partner assessment framework is required. This paper 1) presents a flexible partner assessment framework based on Multiple Attribute Decision Making (MADM) method for telecom operators to adapt to the changing requirements of value-added services; 2) proposes ontology to model the complicated relationship in the assessment factors to achieve high extensibility for the increasing decision knowledge. From our study, the method adopted and the system proposed can handle the partner assessment problem and support service selection reasonably in telecom industry.

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Paper citation in several formats:
Zhang, L. and Chen, X. (2006). PARTNER ASSESSMENT USING MADM AND ONTOLOGY FOR TELECOM OPERATORS. In Proceedings of the First International Conference on Software and Data Technologies - Volume 2: ICSOFT; ISBN 978-972-8865-69-6; ISSN 2184-2833, SciTePress, pages 232-237. DOI: 10.5220/0001313802320237

@conference{icsoft06,
author={Long Zhang. and Xiaoyan Chen.},
title={PARTNER ASSESSMENT USING MADM AND ONTOLOGY FOR TELECOM OPERATORS},
booktitle={Proceedings of the First International Conference on Software and Data Technologies - Volume 2: ICSOFT},
year={2006},
pages={232-237},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001313802320237},
isbn={978-972-8865-69-6},
issn={2184-2833},
}

TY - CONF

JO - Proceedings of the First International Conference on Software and Data Technologies - Volume 2: ICSOFT
TI - PARTNER ASSESSMENT USING MADM AND ONTOLOGY FOR TELECOM OPERATORS
SN - 978-972-8865-69-6
IS - 2184-2833
AU - Zhang, L.
AU - Chen, X.
PY - 2006
SP - 232
EP - 237
DO - 10.5220/0001313802320237
PB - SciTePress

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