Authors:
Juliano Gaspar
1
;
Nuno Rocha
2
and
Alberto Freitas
3
Affiliations:
1
CIDES – Department of Health Information and Decision Sciences, Portugal
;
2
CINTESIS – Center for Research in Health Technologies and Information Systems, Portugal
;
3
University of Porto, Portugal
Keyword(s):
Hospital benchmarking, Dashboards, Data quality problems, Hospital databases.
Related
Ontology
Subjects/Areas/Topics:
Biomedical Engineering
;
Cloud Computing
;
Data Engineering
;
Data Management and Quality
;
Data Manipulation
;
Data Visualization
;
Design and Development Methodologies for Healthcare IT
;
e-Health
;
e-Health for Public Health
;
Health Information Systems
;
Healthcare Management Systems
;
Platforms and Applications
;
Sensor Networks
Abstract:
Introduction: Hospitals are complex organizations and the quality and efficiency of care and the hospital assessment performance are complex features to measure and estimate.
Aim: To extract an useful knowledge from hospital databases to develop a hospital dashboard for quality and management indicators and to generate sufficient information, relevant and timely, to assist in decision-making processes.
Methods: This study was structured with four distinct phases: preliminary study, literature review, definition and development, and evaluation results.
Results: The preliminary studies were grouped in production and quality hospital indicators. In 2010 there was a reduction (3.5%) in the total number of episodes, a reduction (30%) on exceptional short LOS episodes, a significant reduction of obstetric complications, and an increase the problems related to clinical coding.
Discussion: In a preliminary way, it can be observed the importance in a hospital management of such results syn
thesized and summarized in groups of production and quality hospital indicators.
Conclusion: This work comprises the study of solutions can contribute to the improvement of healthcare delivery, aiming towards management support and the desired hospital operating costs reduction.
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