Author:
Dionisis Adamopoulos
Affiliation:
University of Piraeus, Greece
Keyword(s):
New telecommunications services, service analysis, service creation, multiservice networks.
Related
Ontology
Subjects/Areas/Topics:
Global Communication Information Systems and Services
;
Mobile Software and Services
;
Telecommunication Software Systems, Tools and Languages
;
Telecommunications
;
Unified Communications and Enhanced Services
;
Wireless Information Networks and Systems
Abstract:
Existing telecommunications systems are gradually converging into a ubiquitous information infrastructure inside an open deregulated multi-provider telecommunications market place. Additionally, the demand for new value-generating telecommunications services is increasing and will increase rapidly in the years to come. Therefore, in order to derive a viable service paradigm, a service creation methodology is essential. After a brief presentation of such a proposed methodology, this paper focuses on its service analysis phase. More specifically, it determines the activities that take part in the service analysis phase and the artifacts that are produced, and examines important matters related to the role of use cases and the definition of conceptual models, interaction diagrams, operation contracts and state diagrams in the framework of tele-communications service engineering, exploiting the use of UML. Finally, alternative and complementary approaches for service analysis are highlig
hted and a validation attempt is briefly outlined.
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