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Authors: Julio Cesar dos Reis 1 ; Cristiane Jensen 2 ; Rodrigo Bonacin 3 ; Heiko Hornung 1 and M. Cecilia C. Baranauskas 1

Affiliations: 1 University of Campinas, Brazil ; 2 Faculty of Campo Limpo Paulista, Brazil ; 3 Faculty of Campo Limpo Paulista and Center for Information Technology Renato Archer, Brazil

Keyword(s): Icons, Emoticons, Meanings, Intentions, Pragmatics, Communication, HCI.

Related Ontology Subjects/Areas/Topics: Emotional and Affective Computing ; Enterprise Information Systems ; Human Factors ; Human-Computer Interaction ; Physiological Computing Systems

Abstract: The mutual understanding of intentions is essential to human communication. A web-mediated communication lacks elements that are natural in face-to-face conversation. This fact requires treating intentions more explicitly in computer systems. Literature hardly explores design methods and interactive mechanisms to support users in this task. In this article, we argue that icons representing emotions play a central role as means for aiding users to express intentions. This research proposes a method to determine and refine icons aiming to represent and communicate the users’ intentions via computer systems. The work explores a theoretical framework based on Speech Act Theory and Semiotics to analyze different classes of intention. The method is experimented in a case study with 40 users and the obtained results suggest its feasibility in the process of filtering, selecting and enhancing icons to communicate intentions.

CC BY-NC-ND 4.0

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Paper citation in several formats:
dos Reis, J.; Jensen, C.; Bonacin, R.; Hornung, H. and Baranauskas, M. (2016). Expressive Icons for the Communication of Intentions. In Proceedings of the 18th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-187-8; ISSN 2184-4992, SciTePress, pages 388-399. DOI: 10.5220/0005834003880399

@conference{iceis16,
author={Julio Cesar {dos Reis}. and Cristiane Jensen. and Rodrigo Bonacin. and Heiko Hornung. and M. Cecilia C. Baranauskas.},
title={Expressive Icons for the Communication of Intentions},
booktitle={Proceedings of the 18th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2016},
pages={388-399},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005834003880399},
isbn={978-989-758-187-8},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 18th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Expressive Icons for the Communication of Intentions
SN - 978-989-758-187-8
IS - 2184-4992
AU - dos Reis, J.
AU - Jensen, C.
AU - Bonacin, R.
AU - Hornung, H.
AU - Baranauskas, M.
PY - 2016
SP - 388
EP - 399
DO - 10.5220/0005834003880399
PB - SciTePress