Authors:
Johanna Leigh
;
Sarah Dunnett
and
Lisa Jackson
Affiliation:
Loughborough University, United Kingdom
Keyword(s):
Police Response, Vehicle Routing, Multi Objective, Decision Making, Simulation.
Related
Ontology
Subjects/Areas/Topics:
Agents
;
Applications
;
Artificial Intelligence
;
Bioinformatics
;
Biomedical Engineering
;
Decision Support Systems
;
Enterprise Information Systems
;
Information Systems Analysis and Specification
;
Methodologies and Technologies
;
Operational Research
;
OR in Transportation
;
Pattern Recognition
;
Routing
;
Simulation
;
Software Engineering
Abstract:
It’s essential the Police force use their resources to the highest possible efficiency to ensure adequate service in the face of major funding cuts. Automation of the response officer selection process can improve efficiency by assisting in selecting the most appropriate response officer to attend an incident. Currently dispatchers are tasked with selecting the appropriate response officers to send to incidents. This may not result in the most efficient officer being selected to attend an incident. Providing a software tool to assist in the decision making process will decrease uncertainty in the decision and hence increase the likelihood of the most efficient officer being selected to attend an incident. The selection considers response time, availability, area coverage, driving standard and traffic conditions. The tool is specific to the police dispatch process and hence accounts for factors which are not which general included in other dispatch tools.