Authors:
Ethan Hadar
and
Debra J. Danielson
Affiliation:
CA Technologies and Inc., Israel
Keyword(s):
Compliance, Cloud Service Marketing and Management, Service Composition, Service Monitoring and Control, IT Financial Management.
Related
Ontology
Subjects/Areas/Topics:
Cloud Computing
;
Cloud Risk, Challenges, and Governance
;
Fundamentals
;
Service Composition and Mashups
;
Service Marketing and Management
;
Service Monitoring and Control
;
Services Science
Abstract:
Certified IT Services in-a-box position paper describes a conceptual architecture and a debatable approach to increasing trust between cloud players, as well as increasing accountability of cloud services providers. The presented conceptual system is comprised of a combination of contemporary IT management services that provide modeling, assembly, automation, assurance and security of IT services, coupled with insurance-based financial remedies. The integrated system constantly conducts auditing and reporting that will be available upon demand in case of a defined incident, by insurance adjustors. This evidence is provided while maintaining the cloud encapsulation and abstraction premise. Business models that increase cloud services consumption; as well as enterprise level compliance fulfillment are among the offerings of this conceptual system. As a result, this paper leads to a hypothesis on the ability of integrated technologies to increase trust and reduce security concerns in cl
oud consumption, without detracting from the value proposition for cloud services.
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