Authors:
Irit Hadar
1
;
Ethan Hadar
2
and
Debra J. Danielson
2
Affiliations:
1
University of Haifa, Israel
;
2
CA Technologies, Israel
Keyword(s):
Cloud computing best practices, IT services, IT management, Business services realized by IT services, Service innovation, Service strategy.
Related
Ontology
Subjects/Areas/Topics:
Business Services Realized by IT Services
;
Cloud Computing
;
Service Innovation
;
Services Science
Abstract:
Detecting potential cloud computing services is part of business direction and strategic planning of enterprise IT management companies. However, this relative new territory examination requires careful analysis that incorporates both external and internal organization perspectives. The socio-engineering methodology for cloud computing analysis (SEC) employed in this paper is aimed at discovering the potential cloud services that are of interest to the company as a whole. The investigation results were inserted into the company strategic technological evaluation process. The methodology was based on both qualitative and quantitative analysis techniques, incorporating interviews, surveys, questioners and an iterative review process. The results formed the company’s cloud taxonomy, as well as highlighted 4 main players and 18 potential domains of services.