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Authors: Veronika Hämmerle ; Cora Pauli ; Rhea Braunwalder and Sabina Misoch

Affiliation: Institute for Ageing Research, University of Applied Sciences FHS St. Gallen, Rosenbergstrasse 59, St. Gallen, Switzerland

Keyword(s): Mobile Instant Messaging, WhatsApp, Older Adults, Social Relationships, Digital Divide.

Abstract: Ageing societies and digitalisation are two prominent topics in industrialised nations. This also applies to Switzerland, where the share of older adults using smartphones and instant messaging services is constantly rising. The effects of instant messaging services in terms of social needs have been studied mainly regarding younger and middle-aged adults. According to socioemotional selectivity theory, however, older adults have different motivations and needs regarding their social relationships. Therefore, the results of studies on younger population groups cannot be transferred to older population groups. To bridge this research gap, we conducted a qualitative study with 30 older adults (65+) in Switzerland. We investigated the effects of using WhatsApp on their subjectively perceived quality of social relationships and examined whether the socioemotional selectivity theory is still valid in the face of digital communication. We conclude that using WhatsApp is in line with the so cioemotional selectivity theory and has an intensifying effect on social relations of older users. WhatsApp is used very consciously to achieve positive ends by allowing older users to select and invest time in meaningful relationships. (More)

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Paper citation in several formats:
Hämmerle, V.; Pauli, C.; Braunwalder, R. and Misoch, S. (2020). WhatsApp's Influence on Social Relationships of Older Adults. In Proceedings of the 6th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE; ISBN 978-989-758-420-6; ISSN 2184-4984, SciTePress, pages 93-98. DOI: 10.5220/0009470100930098

@conference{ict4awe20,
author={Veronika Hämmerle. and Cora Pauli. and Rhea Braunwalder. and Sabina Misoch.},
title={WhatsApp's Influence on Social Relationships of Older Adults},
booktitle={Proceedings of the 6th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE},
year={2020},
pages={93-98},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009470100930098},
isbn={978-989-758-420-6},
issn={2184-4984},
}

TY - CONF

JO - Proceedings of the 6th International Conference on Information and Communication Technologies for Ageing Well and e-Health - ICT4AWE
TI - WhatsApp's Influence on Social Relationships of Older Adults
SN - 978-989-758-420-6
IS - 2184-4984
AU - Hämmerle, V.
AU - Pauli, C.
AU - Braunwalder, R.
AU - Misoch, S.
PY - 2020
SP - 93
EP - 98
DO - 10.5220/0009470100930098
PB - SciTePress

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