Author:
Artem Katasonov
Affiliation:
Information Technology Research Institute, University of Jyväskylä, Finland
Keyword(s):
location-based services, m-commerce, mobile computing, dependability, quality.
Related
Ontology
Subjects/Areas/Topics:
B2B, B2C and C2C
;
B2C/B2B Considerations
;
Business and Social Applications
;
Communication and Software Technologies and Architectures
;
e-Business
;
Enterprise Information Systems
;
Society, e-Business and e-Government
;
Software Agents and Internet Computing
;
Telecommunications
;
Web Information Systems and Technologies
;
Wireless and Mobile Computing
;
Wireless and Mobile Technologies
;
Wireless Information Networks and Systems
Abstract:
There is obvious lack of attention to the dependability issues in literature on location-based services (LBS). Both researchers and practitioners were so far too much concerned with the questions about what useful features an LBS should have, while almost completely leaving out the questions about how to assure such basic properties as reliability or response accuracy. However, LBSs are applications that require high dependability, as we argue in this paper, so assuring those is both more critical and more difficult than usually. We discuss the existence of this disagreement between the actual importance of LBS dependability and the level of attention towards it among practitioners and researchers. We also identify and briefly discuss the major factors influencing dependability of LBSs, namely the quality of content, software reliability, algorithms appropriateness, interface quality, and communication quality.