Authors:
Andreas Reidt
1
;
Stefan Schuhbäck
1
and
Helmut Krcmar
2
Affiliations:
1
fortiss GmbH, Germany
;
2
Technical University of Munich, Germany
Keyword(s):
Maintenance Information System, Digitization, Industry 4.0, Industrial Internet, Software Architecture, Mobile Support System, Predictive Maintenance, Condition Monitoring, Requirement Engineering, Technical Customer Service.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Knowledge Engineering
;
Knowledge Engineering and Ontology Development
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Requirements Engineering
;
Software Engineering
;
Symbolic Systems
Abstract:
Concepts of Industry 4.0 and digitization are leading to a much higher complexity of production facilities, related processes, and activities such as maintenance. As a result, the demands made on the process of maintenance and the maintenance workers involved are getting more demanding. To meet these requirements, many information systems have been developed with different purposes and technologies. Yet the development of these systems is occurring in isolation and the main challenges of the integration of these maintenance solutions and their information with each other are not addressed. The resulting solutions and their architectures lack a sustainable holistic viewpoint from the start. To solve these challenges and to give developers a framework in which to develop information systems for maintenance, a holistic view of the architectural and requirements is needed. Therefore, a framework for the general requirements of all maintenance information systems has been developed in thi
s paper. To achieve this, a literature review was conducted where the requirements for a broad set of maintenance information systems were gathered and compared with each other. Based on this information, general principles for the architectures of maintenance information systems were derived.
(More)