Authors:
María Paula González
1
;
Carlos Iván Chesñevar
1
;
Niels Pinkwart
2
and
Mauro J. Gómez Lucero
1
Affiliations:
1
Universidad Nacional del Sur, Argentina
;
2
Clausthal University of Technology, Germany
Keyword(s):
Intelligent information systems, Tools for knowledge management, Argument assistant systems, Usability.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Intelligent Information Systems
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Symbolic Systems
;
Tools and Technology for Knowledge Management
Abstract:
This paper discusses the role of usability as a quality key attribute for the deployment of Argument Assistant Systems, which are software tools intended to provide effective knowledge management facilities when solving problems in different contexts, helping to identify, create, represent and analyze the arguments involved as well as their interrelationships. Based on a reverse engineering process, a set of usability-oriented Design Guidelines were identified and instantiated for the Argument Assistant System domain. Besides, some usability principles are proposed and linked to every suggested guideline to evaluate its quality in use.