Authors:
Marcos Palacios
1
;
Laura Moreno
2
;
María José Escalona
2
and
Mercedes Ruiz
3
Affiliations:
1
University of Oviedo, Spain
;
2
University of Seville, Spain
;
3
University of Cádiz, Spain
Keyword(s):
Service-Level Agreements, Software Testing, Web Engineering.
Related
Ontology
Subjects/Areas/Topics:
Internet Technology
;
Protocols and Standards
;
System Integration
;
Web Information Systems and Technologies
;
Web Programming
;
Web Services and Web Engineering
Abstract:
Service-Level Agreements (SLA) is one of the well-known mechanisms to manage the services offered by a provider. In software engineering, it is usually taken as the starting point to define the collaboration between the development team and clients. More concretely, an SLA is a part of a service contract where the level of service is formally defined. In this document, both providers and clients purchase commitments that rule the working guidelines in a software project. However, despite its relevance, sometimes it is difficult or too subjective to assure that providers and clients are following SLA. This paper proposes a research approach based on the standard WS-Agreement and model-based paradigms that offers a mechanism for SLA testing and presents an initial evaluation of this approach in a Web methodology named NDT (Navigational Development Techniques). The paper refers to some practical experiences so as to evaluate the quality of the results, as well as introduces a new resear
ch line as a future work.
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