loading
Documents

Research.Publish.Connect.

Paper

Paper Unlock

Authors: Cláudio Sapateiro 1 and Pedro Antunes 2

Affiliations: 1 Superior School of Technology, Polytechnic Insitute of Setúbal, Portugal ; 2 Faculty of Sciences of the University of Lisbon, Portugal

ISBN: 978-989-8111-40-1

ISSN: 2184-4992

Keyword(s): Emergent Work Processes, Collaboration, Situation Awareness, Social Networks.

Related Ontology Subjects/Areas/Topics: Biomedical Engineering ; Data Engineering ; Design Methodology and Cognitive Factors in Design ; Enterprise Information Systems ; Functional and Non-Functional Requirements ; HCI on Enterprise Information Systems ; Health Information Systems ; Human Factors ; Human-Computer Interaction ; Information Systems Analysis and Specification ; Knowledge Management ; Ontologies and the Semantic Web ; Physiological Computing Systems ; Society, e-Business and e-Government ; Web Information Systems and Technologies

Abstract: When existing information systems and organizational procedures lacks to support work needs, people engage in informal networks of relations and make use of their tacit knowledge promoting this way the emergence of unstructured work activities. To improve the consistency and effectiveness of such practices we propose a model and a prototype to assist collaboration needs in such scenarios. Our contribution defends the need of the construction of a shared awareness to improve situation understanding and collaboration. Supported on the Reason’s Swiss Cheese model for accidents we propose the use of a collaborative constructed artifact: Situation Matrixes (SM), to relate the different situation dimensions. The information needs in the existing contexts of action where the situation unfolds, will be supplied by different views over the (sub)set of matrixes.

PDF ImageFull Text

Download
CC BY-NC-ND 4.0

Sign In Guest: Register as new SciTePress user now for free.

Sign In SciTePress user: please login.

PDF ImageMy Papers

You are not signed in, therefore limits apply to your IP address 52.3.228.47

In the current month:
Recent papers: 100 available of 100 total
2+ years older papers: 200 available of 200 total

Paper citation in several formats:
Sapateiro C.; Antunes P. and (2008). SUPPORTING UNSTRUCTURED WORK ACTIVITIES IN EMERGENT WORK PROCESSES.In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-8111-40-1, pages 359-362. DOI: 10.5220/0001693403590362

@conference{iceis08,
author={Cláudio Sapateiro and Pedro Antunes},
title={SUPPORTING UNSTRUCTURED WORK ACTIVITIES IN EMERGENT WORK PROCESSES},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2008},
pages={359-362},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001693403590362},
isbn={978-989-8111-40-1},
}

TY - CONF

JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - SUPPORTING UNSTRUCTURED WORK ACTIVITIES IN EMERGENT WORK PROCESSES
SN - 978-989-8111-40-1
AU - Sapateiro, C.
AU - Antunes, P.
PY - 2008
SP - 359
EP - 362
DO - 10.5220/0001693403590362

Login or register to post comments.

Comments on this Paper: Be the first to review this paper.