Authors:
Mathias Kirchmer
1
;
Peter Franz
2
and
Rakesh Gusain
3
Affiliations:
1
University of Pennsylvania, United States
;
2
Managing Director and Co-CEO, BPM-D, United Kingdom
;
3
Director, BPM-D, United Kingdom
Keyword(s):
BPM, Business Process Management, Digitalization, Process of Process Management, Execution, Strategy, Process Design, Strategy Execution, Business Processes, Digital Technology, BPM-Discipline, Implementation, Enterprise Architecture, Process Modelling, V
Abstract:
Business Process Management (BPM) has become a key manage discipline that translates strategy into people
and technology based execution. It helps organizations to realize the full potential of their digitalization
initiatives. BPM is implemented through the “process of process management” (PoPM). To assure continuous
improvements of the PoPM an appropriate digitalization approach for the PoPM itself is essential. However,
little work has been done in this field and companies are failing to recognise the importance of an integrated
digitalization of the PoPM. This paper presents a successful approach for the digitalization of the PoPM to
enable a powerful BPM-Discipline. It includes experiences from a first pilot implementation of the developed
prototype, the BPM-D Application.