Authors:
Richard Russman
;
Lisa F. Seymour
and
Jean-Paul van Belle
Affiliation:
University of Cape Town, United States
Keyword(s):
BI, ERP, Enterprise Systems, Real Time BI.
Related
Ontology
Subjects/Areas/Topics:
Coupling and Integrating Heterogeneous Data Sources
;
Data Warehouses and OLAP
;
Databases and Information Systems Integration
;
Enterprise Information Systems
;
Enterprise Resource Planning
;
Enterprise Software Technologies
;
Simulation and Modeling
;
Simulation Tools and Platforms
;
Software Engineering
Abstract:
Business Intelligence (BI) systems typically report on transactions executed in enterprise information systems
such as Enterprise Resource Planning (ERP) systems. Reporting is normally at managerial or executive
level, yet substantial benefits can accrue to organizations that successfully integrate BI information back into
ERP processing at an operational level. How this integration is enabled is not well understood or researched.
In this paper, a multiple case study considering three organizations, factors enabling this integration
are described and a process framework is presented indicating the importance of these enablers and the
sequence in which these factors need to be considered. New factors not initially considered in the literature
emerged such as including big data, using in memory BI and using the same vendor for ERP and BI. However,
unless integrating BI into ERP processing is appropriate for an organization, benefits will not necessarily
accrue.