Designing Spoken Dialogue Systems based on Doctor-Patient Conversation in the Diagnosis Process

Tesfa Tegegne; Theo van der Weide

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Paper

Designing Spoken Dialogue Systems based on Doctor-Patient Conversation in the Diagnosis Process

In Proceedings of the Third International Symposium on Business Modeling and Software Design BMSD - Volume 1, 261-268, 2013 , Noordwijkerhout, Netherlands

Authors: Tesfa Tegegne and Theo van der Weide

Affiliation: Radboud University, Netherlands

Keyword(s): Doctor-Patient Interaction, Culture, Spoken Dialogue System.

Abstract: The paper describes the use of doctor-patient interaction in order to design a spoken dialogue system. In this paper we analyze doctor and patient information seeking and information provision behavior. In our experiments we found a difference in information seeking and information provisioning behavior of doctors and patients, although statistically not significant. We identify some important roles that can be used as a springboard to design a spoken dialogue system. Finally, we conclude that analyzing face-to-face doctorpatient interaction can serve as an effective starting point to design spoken medical dialogues.

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Paper citation in several formats:

Tegegne, T. and van der Weide, T. (2013). Designing Spoken Dialogue Systems based on Doctor-Patient Conversation in the Diagnosis Process. In Proceedings of the Third International Symposium on Business Modeling and Software Design - BMSD; ISBN 978-989-8565-56-3, SciTePress, pages 261-268. DOI: 10.5220/0004776302610268

@conference{bmsd13,
author={Tesfa Tegegne. and Theo {van der Weide}.},
title={Designing Spoken Dialogue Systems based on Doctor-Patient Conversation in the Diagnosis Process},
booktitle={Proceedings of the Third International Symposium on Business Modeling and Software Design - BMSD},
year={2013},
pages={261-268},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004776302610268},
isbn={978-989-8565-56-3},
}

TY - CONF

JO - Proceedings of the Third International Symposium on Business Modeling and Software Design - BMSD
TI - Designing Spoken Dialogue Systems based on Doctor-Patient Conversation in the Diagnosis Process
SN - 978-989-8565-56-3
AU - Tegegne, T.
AU - van der Weide, T.
PY - 2013
SP - 261
EP - 268
DO - 10.5220/0004776302610268
PB - SciTePress