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Authors: Suzanne Kieffer 1 ; Luka Rukonic 1 ; Vincent Kervyn de Meerendré 1 and Jean Vanderdonckt 2

Affiliations: 1 Institute for Language and Communication, Université Catholique de Louvain, Louvain-la-Neuve, Belgium ; 2 Louvain Research Institute in Management and Organizations, Université Catholique de Louvain, Louvain-la-Neuve, Belgium

ISBN: 978-989-758-354-4

Keyword(s): User Experience (UX), UX Process Reference Model, UX Methods, UX Artifacts.

Abstract: In this conceptual paper, we present a UX process reference model (UXPRM), explain how it builds on the related work and report our experience using it. The UXPRM includes a description of primary UX lifecycle processes, and a classification of UX methods and artifacts. This work draws an accurate picture of UX base practices and allows the reader to compare and select methods for different purposes. Building on that basis, our future work consists of developing a UX Capability/Maturity Model (UXCMM) intended for UX activity planning according to the organization’s UX capabilities. Ultimately, the UXCMM aims to facilitate the integration of UX processes in software engineering, which should contribute to reducing the gap between UX research and UX practice.

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Paper citation in several formats:
Kieffer, S.; Rukonic, L.; Kervyn de Meerendré, V. and Vanderdonckt, J. (2019). Specification of a UX Process Reference Model towards the Strategic Planning of UX Activities.In Proceedings of the 14th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications - Volume 2: HUCAPP, ISBN 978-989-758-354-4, pages 74-85. DOI: 10.5220/0007693600740085

@conference{hucapp19,
author={Suzanne Kieffer. and Rukonic, L. and Vincent Kervyn de Meerendré. and Jean Vanderdonckt.},
title={Specification of a UX Process Reference Model towards the Strategic Planning of UX Activities},
booktitle={Proceedings of the 14th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications - Volume 2: HUCAPP,},
year={2019},
pages={74-85},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0007693600740085},
isbn={978-989-758-354-4},
}

TY - CONF

JO - Proceedings of the 14th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications - Volume 2: HUCAPP,
TI - Specification of a UX Process Reference Model towards the Strategic Planning of UX Activities
SN - 978-989-758-354-4
AU - Kieffer, S.
AU - Rukonic, L.
AU - Kervyn de Meerendré, V.
AU - Vanderdonckt, J.
PY - 2019
SP - 74
EP - 85
DO - 10.5220/0007693600740085

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