Authors:
Max Völkel
and
Andreas Abecker
Affiliation:
FZI – Forschungszentrum Informatik Karlsruhe, Germany
Keyword(s):
Knowledge management, personal knowledge, cost-benefit analysis.
Related
Ontology
Subjects/Areas/Topics:
Biomedical Engineering
;
Data Engineering
;
Enterprise Information Systems
;
Health Information Systems
;
Information Systems Analysis and Specification
;
Knowledge Management
;
Ontologies and the Semantic Web
;
Society, e-Business and e-Government
;
Web Information Systems and Technologies
Abstract:
Knowledge Management (KM) tools have become an established part of Enterprise Information Systems in the recent years. While traditional KM initiatives typically address knowledge exchange within project teams, communities of practice, within a whole enterprise, or even within the extended enterprise (customer knowledge management, KM in the supply chain, . . . ), the relatively new area of Personal Knowledge Management (PKM) investigates how knowledge workers can enhance their productivity by better encoding, accessing, and reusing their personal knowledge. In this paper, we present a cost-benefit analysis of PKM – where benefit comes from efficiently finding task-specific, useful knowledge items, and costs come from search efforts as well as externalisation and (re-)structuring efforts for the personal knowledge base.