Authors:
Javier Portillo-Rodriguez
;
Juan Pablo Soto
;
Aurora Vizcaino
and
Mario Piattini
Affiliation:
Alarcos Research Group, University of Castilla-La Mancha, Spain
Keyword(s):
Communities of Practice, Knowledge Management, Trust, Reputation.
Related
Ontology
Subjects/Areas/Topics:
Agents
;
Artificial Intelligence
;
Artificial Intelligence and Decision Support Systems
;
Biomedical Engineering
;
Data Engineering
;
Enterprise Information Systems
;
Health Information Systems
;
Information Systems Analysis and Specification
;
Intelligent Agents
;
Intelligent Social Agents and Distributed Artificial Intelligence Applications
;
Internet Technology
;
Knowledge Management
;
Ontologies and the Semantic Web
;
Society, e-Business and e-Government
;
Verification and Validation of Knowledge-Based Systems
;
Web Information Systems and Technologies
Abstract:
Communities of Practice are an important centre of knowledge exchange in which feelings such as membership or trust play a significant role since both is the basis for a suitable sharing of knowledge. However, current Communities of Practice are often “virtual” as their members may be geographically distributed. This makes it more difficult for a feeling of trust to take place. In this paper we describe a trust model designed to help software agents, which represent communities of practice members, to rate how trustworthy a knowledge source is. It is important to clarify that we also consider members as knowledge sources since, in fact, they are the most important knowledge providers.