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Authors: Divna Djordjevic 1 ; Rayid Ghani 1 and Duncan Fullarton 2

Affiliations: 1 Accenture Technology Labs, France ; 2 Karlsruhe Institute of Technology, Germany

ISBN: 978-989-8425-30-0

Keyword(s): Enterprise, semantic, wiki, collaboration, informal process, context, knowledge transfer, knowledge management, Web 2.0, Enterprise 2.0

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Communication, Collaboration and Information Sharing ; KM Strategies and Implementations ; Knowledge Management and Information Sharing ; Knowledge Management Projects ; Knowledge-Based Systems ; Symbolic Systems ; Tools and Technology for Knowledge Management

Abstract: We describe the design of a process-centric solution for a specific enterprise process, proposal development, in a large consulting company. The solution is based on a semantic wiki and aimed at capturing informal knowledge processes. It improves collaboration while allowing proposal managers to allocate, track, and manage the work of development teams. We motivate our system by data gathered from more than 60 potential users and validate the approach through usability tests. We discuss technical and acceptance issues as well as future steps necessary to maximize deployment of the system.

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Paper citation in several formats:
Djordjevic, D.; Ghani, R. and Fullarton, D. (2010). PROCESS-CENTRIC ENTERPRISE WORKSPACE BASED ON SEMANTIC WIKI.In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010) ISBN 978-989-8425-30-0, pages 224-233. DOI: 10.5220/0003102302240233

@conference{kmis10,
author={Divna Djordjevic. and Rayid Ghani. and Duncan Fullarton.},
title={PROCESS-CENTRIC ENTERPRISE WORKSPACE BASED ON SEMANTIC WIKI},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)},
year={2010},
pages={224-233},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003102302240233},
isbn={978-989-8425-30-0},
}

TY - CONF

JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2010)
TI - PROCESS-CENTRIC ENTERPRISE WORKSPACE BASED ON SEMANTIC WIKI
SN - 978-989-8425-30-0
AU - Djordjevic, D.
AU - Ghani, R.
AU - Fullarton, D.
PY - 2010
SP - 224
EP - 233
DO - 10.5220/0003102302240233

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