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Authors: Marianne Batista Diniz Da Silva 1 ; Eduardo Coelho Silva 1 ; Fernando Alves De Carvalho Filho 1 ; Thauane Moura Garcia 1 ; Isabel Nunes 2 and Rogério Patrício Chagas Do Nascimento 1

Affiliations: 1 Federal University of Sergipe, Brazil ; 2 Federal University of Rio Grande do Norte, Brazil

ISBN: 978-989-758-248-6

ISSN: 2184-4992

Keyword(s): ICT Governance, Public, Good Practice.

Related Ontology Subjects/Areas/Topics: Enterprise Information Systems ; Information Systems Analysis and Specification ; Requirements Analysis And Management ; Software Engineering

Abstract: This work performs a quasi-systematic review in a structured way to identify, characterize and summarize the main evidence on Public ICT Governance in order to analyse the methods, techniques, models, framework, guides and / or Public ICT Governance good practice to describe its application in an IT environment, helping ICT managers through a secondary study. A research question was raised and an initial study of 4870 works was adopted. Among these, 21 were selected for the construction of this study through a characterization of three components (Leadership, Strategy and Control) which encompasses the dimensions that define the level of maturity of a public organization (iGovTI). In this analysis and characterization, it was identified that the methods techniques, models, framework, guides and/or good practice found were the most mentioned at the Academy, as COBIT, ITIL and CMMI, as also others who are not known.

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Paper citation in several formats:
Batista Diniz Da Silva, M.; Coelho Silva, E.; Alves De Carvalho Filho, F.; Moura Garcia, T.; Nunes, I. and Chagas Do Nascimento, R. (2017). Public ICT Governance: A Quasi-systematic Review.In Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-248-6, ISSN 2184-4992, pages 351-359. DOI: 10.5220/0006314603510359

author={Marianne Batista Diniz Da Silva. and Eduardo Coelho Silva. and Fernando Alves De Carvalho Filho. and Thauane Moura Garcia. and Isabel Nunes. and Rogério Patrício Chagas Do Nascimento.},
title={Public ICT Governance: A Quasi-systematic Review},
booktitle={Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},


JO - Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Public ICT Governance: A Quasi-systematic Review
SN - 978-989-758-248-6
AU - Batista Diniz Da Silva, M.
AU - Coelho Silva, E.
AU - Alves De Carvalho Filho, F.
AU - Moura Garcia, T.
AU - Nunes, I.
AU - Chagas Do Nascimento, R.
PY - 2017
SP - 351
EP - 359
DO - 10.5220/0006314603510359

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